Performex Partner Journey (Trainers) – BETA
Course Content
Common Introduction (Owners & Sales)
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Welcome
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Presentation of the Performex Journey – In-Person and Hybrid Formats
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Quiz – Presentation of the Performex LeadersPath program (25 questions)
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Issues that the Performex LeadersPath program solves for managers
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Quiz – Issues that Performex LeadersPath solves (10 questions)
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Overview of the LeadersPath Program
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Quiz – Introduction Course
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Quiz – Proaction: Stop Procrastinating
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LDMI Leadership Development Management Institute
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Quiz – LDMI certification (15 questions)
Understanding the Performex Training Offer (Owners & Sales)
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Slide: Program Flow
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Quiz: Program Flow
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Slide: Sectoral Leadership Academies
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Quiz: Leadership Academies by Industry
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Performex LeadersPath vs. Franklin Covey’s 7 Habits Program
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Quiz – Comparison Performex LeadersPath vs. The 7 Habits
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Video testimonial from a pharmaceutical sector manager
03:21 -
Video testimonial from a general manager in the healthcare and pharmaceutical sector
02:33 -
Video testimonials from an executive human resources director
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Video testimonial from a manager in the financial services industry
00:58 -
Quiz: Testimonials
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Program Overview and Timeline
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Quiz: Performex Calendar
Performex Introduction
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Introduction to the 5 Leadership Strategies
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The little story of Performex
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What are our objectives?
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How are we going to get there – Your action plan
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Psychological contract: the Las Vegas principle
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Action Plan and Participant Expectations
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Overview of the Performex method and the 5 leadership strategies
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Intervention framework: Cycle to complete your goals
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List of 25 Performex Best Practices – Priorities Strategy
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List of 25 Performex Best Practices – Engagement Strategies
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List of 25 Performex Best Practices – Initiatives Strategies
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List of 25 Performex Best Practices – Strategies for immediate action
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List of 25 Performex Best Practices – Personal Values Strategy
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Moving from operational and administrative leadership to integrated leadership
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Quiz 1: Foundations of Performex Leadership
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The 5 Strategies for Effective Leadership
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The 5 Strategies for Effective Leadership – Strategy of priorities: Visionary
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The 5 Strategies for Effective Leadership – Engagement Strategy: Mobilizing
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The 5 Strategies for Effective Leadership – Strategy of the initiatives: Entrepreneur
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The 5 Strategies for Effective Leadership – Immediate action strategy: Decision-maker
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The 5 Strategies for Effective Leadership – Strategy of personal values: Preacher
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The excesses of an execution… Priorities Strategy: bureaucrat
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The excesses of an execution… Engagement strategy: social club
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The excesses of an execution… Initiatives Strategy: arsonist
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The excesses of an execution… Strategy for immediate action: fireman
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The excesses of an execution… Personal Values Strategy: sect
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Quiz 2: Understanding the 5 Strategies and Their Pitfalls
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The Performex Leadership Formula
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Exercises Reference Models
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Individual exercise – Know your models for leadership development
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Plenary Reference Leader Exercise: Identify a specific action you want to take for your action plan
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Exercise Complete the Performex Barometer of your leadership
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Debriefing
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Exercise Overcoming obstacles to Better Outcomes
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Individual exercise – Obstacles to optimal performance, Total minutes lost per day
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Quantifying Lost Time and Its Cost
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Identify the top 3 performance obstacles you face
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Team exercises
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Team Exercise: Common Obstacles and Typical Situations
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Plenary – Exercises The main obstacles to achieving better results
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An experience with Peter Drucker
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List A – A lived experience
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Reflections on List A
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A lived experience (continued) List B
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Quiz 3: The Leadership Formula and Performance Obstacles
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Retake the full control of your leadership – The spiral of performance control
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Exercise: Degree of control over my actions (Part 1)
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Exercise: Degree of control over my actions (Part 2)
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Exercise: Degree of control over my actions (Part 3)
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Sense of control directly influences a leader’s performance
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The pygmalion effect of expectations towards his team in our performance
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Quiz 4: Mastering Your Sense of Control
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Overcoming procrastination
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A simple and effective solution to procrastination
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Action Plan Takeaway & Closing Thought
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Final Quiz – Introduction to Performex
Performex Module 1 – Priorities
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Better control of priorities
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Intervention framework
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Section plan
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Performex Barometer Grid
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Performex Barometer – Self-Assessment Questions
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Performex Barometer – Scoring & Reflection
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Priority Strategy: The Obstacles
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Priority Strategy: Best Practices
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Inspiring Quotes
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The Value of Planning & Clear Outcomes
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Stage of evolution of my leadership
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Getting out of your whirlwind
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Beware of your agenda!
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First put the big rocks in your stock jar
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Proactive Agenda Management
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How do you keep your boots on the ground?
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Quiz 1: Foundations of Priority Management
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Give more importance to important things…
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The principle of Pareto’s law
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Priorities and the principle of attention
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The Implications of Pareto’s Law
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The Challenge: 2 Days a Week on Goals
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Exercise: Your Core Value Contribution
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Individual Goal Clarification Exercise (R, I, P)
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Exercise: Classifying Statements (Part 1)
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Exercise: Classifying Statements (Part 2)
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Clarify Priorities: Differentiate R, I, P
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The Problem with Vague Goals
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Sources of Annual Evaluation Problems
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Defining Expected Results (R)
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Defining Indicators of Success (I)
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Defining a Process (P)
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Exercise: Applying R, I, P to a Meeting
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Communication Clarity & Social Desirability
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Exercise: Facts vs. Opinion
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Quiz 2: Clarifying Objectives
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Practice #1: Clarify Priorities with Your Boss
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Annual Assessment Syndrome
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Practice #1: Key Actions for Boss Clarity
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Avoiding the “Surprise Box” Boss
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Proactive Goal Clarification with Your Boss
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Tips for Clarifying Priorities with Your Boss (Part 1)
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Tips for Clarifying Priorities with Your Boss (Part 2)
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Building Closeness for Better Collaboration
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Overcoming Your Boss’s Resistance
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The Columbo Method for Boss Alignment
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Know Your Boss’s Goals: The Fast Track
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Avoid Working ‘Blind’
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Quiz 3: Collaborating with Your Boss
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Practice #2: Achieving Balanced Goals
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The Importance of Balanced Goals
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Practice No.2: Achieving Balanced Goals
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Exercise: Formulating Balanced Objectives (R, I)
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Worksheet: Balanced Objectives Formulation
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Peer Coaching: Objective Formulation
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Plenary Presentation: Example Objective
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Feedback Guide for Objective Presentation
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Presentation Exercise (Placeholder)
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Goal Cascade: Boss, You, Team
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Quiz 4: Balanced and Aligned Team Goals
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Practice #3: Clarify and Align Goals with Your Team
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Benefits of Clarifying Priorities with Employees
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The Problem of Misaligned Team Objectives
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Why Employees Might Not Follow Instructions
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Team Alignment Exercise – Planning
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Successful Practice: Goal-Oriented Weekly Team Meetings
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Successful Practice: Quarterly Goal Revisions with Team
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Quarterly Business Review (QBR) with Your Team
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Practice #4: Align with Clients/Departments (SLA)
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Components of a Good Service Agreement (SLA)
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SLA Evaluation Criteria
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Exercise: Annual Review with Client/Supplier/Department
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Example: IBM SLA Overview
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Quiz 5: Aligning with Partners and Reviewing Performance
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Practice #5: Materialize and Communicate Goal Value
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Practice #5: Materialize Goals (Show me the Money)
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Examples: Economic Value of Objectives (Engineering Firm)
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Examples: Economic Value & Enforcement Actions (Engineering Firm)
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Exercise: Calculate Economic Value of an Improvement
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Examples: Calculating Economic Value
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Clarify Your Objectives to Limits
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Manager Testimonial: Impact of Prioritization Strategy
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Action Plan: One Key Takeaway
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Quiz 6: Valuing and Implementing Priorities
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Final Quiz – Module 1
Performex module 2 commitment
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Get better results with 5 leadership strategies Module 2
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Get better results with 5 leadership strategies
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Section plan
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Performex Barometer Grid of your leadership
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Barometer: Self-Assessment of Obstacles
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Performex Barometer: Commitment Strategies (Scoring Overview)
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Commitment Strategy: Best Practices
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Commitment strategy: The obstacles
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Identify an inspiring quote for you…
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What is the difference between involvement and commitment?
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Commitment versus Implication (Definition)
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Commitment and communication: communicating with analogies and images
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Perspectives on Motivation, Commitment, and Bureaucracy
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How to get a commitment? (Process & Mindset)
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Do you have communication problems? (The Communication Paradox)
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Quiz 1: Foundations of Leadership and Commitment
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Connecting for Commitment: The Practice of Common Interests
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Create a network of contacts
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Connecting with Collaborators: A Simple Metric
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Settle your conflicts and eat tomorrow with your worst enemy
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Know how to say “no” while maintaining membership
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Learning to say no while maintaining adherence (The Technique)
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Learning to say no while maintaining adherence (Reinforcement)
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Leading by example is the foundation of leadership
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(Potentially) Reflection Space / Exercise Placeholder
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Reflection: Becoming Genuinely Convinced
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Testimonials
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Provide an experience
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Moving from leadership of authority to leadership of commitment
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Employee commitment strategy (Self-Assessment Introduction)
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Exercise: Evaluate your commitment strategies in challenging situations
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Outcome Index – Evaluation
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Moving from leadership of authority to leadership of commitment (Leadership Levels)
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Moving from leadership of authority to leadership of commitment (Detailed Strategies)
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Get a commitment
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The Desert Island Syndrome & Leadership Influence
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Create a climate for dialogue and conversations with your team
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Growing the Good
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Reducing gaps in status and social distance
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Are you a leader with two personalities, like Dr Jekyll and Mr Hyde?
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To what extent do I use LPC (kick in the butt) when things go wrong?
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When things go wrong… Why is LPC not motivating our employees?
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Why is CPAD not motivating our employees? (Continued) & Alternatives
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Occupying Space – Why will you need courage to engage?
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Taming your team’s dragon
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No resistance to change, only unconvinced employees
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Quiz 2: Navigating Commitment Challenges
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Pex7: Communicating vulnerability
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How to develop a common understanding of vulnerability and sense of urgency
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The experience of commitment of Japanese companies
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Pex7: Communicating vulnerability (Key Elements)
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Exercise: Applying Pex7 (Communicating Vulnerability)
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Practice No. 8: Systematic commitment Practices
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Commitment Practices: Diverse Approaches
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Emotional Commitment Practices
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Commitment through Methods & Mastery
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Commitment through Projects & New Initiatives
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Commitment through Concrete Actions & Accomplishment
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Best commitment Practices (Introduction to Specific Examples)
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Best Commitment Practice #1 (Toyota Method)
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Best Commitment Practice #2 (Utility Method)
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Best Commitment Practice #3 (Dept. Foreign Affairs Canada Method)
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Best Commitment Practice #4 (General Electric Method)
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Best Commitment Practice #5 (Desjardins Method)
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Best Commitment Practice #6 (Values Clarification)
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Best Commitment Practice #7 (Rite of Passage)
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Best Commitment Practice #8 (Inter-team Competitions)
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Best Commitment Practice #9 (Measure & Share What’s Important)
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Best Commitment Practice (Accenture Method – Team Selection)
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Exercise: Mobilizing Support Services (Payroll Example)
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Quiz 3: Advanced Commitment Practices
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Practice No.9: Turning your employees into advocates
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Identifying and Engaging Advocates
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Pex10: Equity for less valued employees
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The cabbages (favorites) of my boss
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Least Preferred Coworkers (LPW) Test (Self-Reflection)
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Your attitude towards your LPWs (Strategies)
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Get engaged with your Monday morning team meetings
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Bold and proven best practices in driving commitment
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An action you remember for your action plan?
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Quiz 4: Best Practices and Team Dynamics
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Final Quiz – Module 2
Performex module 3 initiatives
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Strategy of Initiatives: Better Delegation and Accountability
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Section Plan
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Intervention Framework
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Performex Barometer Grid: Self-assessment of obstacles and leadership practices (Initiatives Focus)
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Performex Barometer: Strategy of Initiatives – Scoring Obstacles & Practices
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Identify an Inspiring Quote for You
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Initiative Strategy: Obstacles
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Initiative Strategy: Best Practices
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What Does It Mean to Have a Sense of Initiative and Responsibility?
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The Challenge of Teams Working from Home
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Practice No.11: Culture of Initiative and Responsibility
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Quiz 1: Foundations of Initiative and Accountability
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Create a More Responsible Team (The Problem)
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Develop a Culture of Initiative and Responsibility (Problem vs. Target)
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Create a Culture of Initiative and Responsibility (Shifting the Focus)
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Challenging Assumptions About Engagement
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Leave the Dilemma of Micromanagement and Laissez-Faire
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Reflecting on Personal Empowerment
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The Art of Letting Go: Giving Up the Stick
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Case Study: Marc, the Inexperienced Manager
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Managing Interruptions: Passive Methods
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Managing Interruptions: Active Method (MBWA)
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Responsible Listening: The Doctor’s Quick Method (4 Questions)
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Accountability Practices Through Initiatives
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Continuous Improvement: Post-Mortems and Experimentation
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Project-Based Leadership Strategy
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GE Work-Out: A Model for Problem-Solving and Change
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Tips and Techniques to Prevent Interruptions (Part 1)
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Tips and Techniques to Prevent Interruptions (Part 2)
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Tips and Techniques to Prevent Interruptions (Part 3)
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Quiz 2: Creating a Culture of Responsibility
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Symptoms of Employee Disempowerment
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Practice No. 12: Translating Your Individual Goals into Concrete Projects
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The Wayne Gretzky Syndrome (80/20 Rule)
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Addressing Different Levels of Capability and Willingness
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The Open Door Policy: A Double-Edged Sword?
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Practical Methods for Fostering Accountability
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Quarterly 1-1 Meetings: Dedicated Space for Growth
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Optimizing Meetings for Efficiency and Purpose
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Quiz 3: Project-Based Accountability and Employee Management
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Tailoring Your Approach: Capacity and Willingness Matrix
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Scenario Exercise – Situation 1: Late and Erroneous Report
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Scenario Exercise – Situation 1: Solution and Rationale
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Scenario Exercise – Situation 2: Difficulty Explaining Report
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Scenario Exercise – Situation 3: Project Causing Issues
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Scenario Exercise – Situation 4: Competent but Uncooperative Employee
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Exercise – Improving Team Accountability (Action Planning)
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Key Takeaway and Inspiration
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Quiz 4: Practical Scenarios and Accountability Actions
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Final Quiz – Module 3
Performex module 4 immediate action
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Get better results with 5 leadership strategies – Module 4: Strategies for Immediate Action
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Section plan
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Intervention framework
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Performex Barometer Grid of your leadership – Self-assessment
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Performex barometer: strategies for immediate action
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Identify an inspiring quote for you ….
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Strategies for immediate action: the obstacles
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Pragmatism and rapid adjustments based on initial results
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Immediate Action Strategy: Best Practices
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Quiz 1: Foundations of Immediate Action
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Practice No. 16: Ability to respond to emergencies and contingency plans – Distinguishing urgent from important
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Strategies for immediate action (The Eisenhower Matrix)
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What are the implications of this model?
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Emergency response capacity and contingency plans
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Ability to respond to emergencies urgent and important activities: becoming a better firefighter
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Exercise: Identify 3 emergencies you experience each year
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Contingency Plan
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Practice No.17: Reducing False Emergencies
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How can you stop inviting your employees to harass you?
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Why do you often have an interest in not returning your work immediately? Set your service standards
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Stop being an emergency drug addict!
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Decrease the false emergencies!
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Identify something you could reduce the number of fake emergencies for
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Pex18: Prevention and return on incidents
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Quiz 2: Managing Urgency and Interruptions
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Best practice (Prevention and return on incidents)
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Practice No19: Distribution of efforts for optimal performance
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Practice No.19: Distribution of efforts for optimal performance – Activities & Strategies
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Individual exercise
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Individual exercise: allocation of your time
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Individual exercise: one action for each quadrant to improve the execution of your goals
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Team exercise
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The distribution of your time (Ideal Percentages)
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Eisenhower Matrix with key actions: Act, Build, Empower, Structure
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Debriefing – Comparison and improvement areas
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Practice No.20: Emphasis on value-added activities
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Exercise: biorhythm at work
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Action (Finding Time & Inspiring Quote)
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Module 4 Wrap-up and Action Plan Consolidation
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Quiz 3: Optimizing Performance and Value
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Final Quiz – Module 4
Performex module 5 values
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Get better results with five leadership strategies / Module 5: Personal Values Strategies
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Section plan
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Intervention framework
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Performex Barometer Grid of your leadership
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Performex barometer: personal values strategy
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Practices and Action Plan
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Personal values strategy : the obstacles
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Identify an inspiring quote for you ….
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Personal Values Strategy: Best Practices
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Quiz 1: Foundations of Personal Values
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Practice No. 21: Actively building your values at work
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Do you burn a red light when you are under pressure?
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The boots follow the boots
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Your leadership is the accumulation of your life experiences
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Top 10 job values sought by employers
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Exercise: building a value you believe in
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Take an important value for you at work
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Practice No. 22: Integrity of your values under pressure
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Identify a situation where you and your employees are under pressure.
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Pex23: Consistency of your values with your organization
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How to live more in harmony with your values? Apply the Alcoholics Anonymous Rule
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Surviving the Complexity and Chaos: The Sailboat Analogy
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Quiz 2: Integrity and Coherency in Practice
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Pex24: Contribution to the reputation of the organization
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Your mission at work
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The search for meaning: why are we here?
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Exercise (10 minutes) On your retirement day….
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Inspiring work experiences
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Identify a concrete way to contribute to the organization’s reputation this year.
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Pex25: Self-denial and a sense of contributing to a cause
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The example of baseball player Babe Ruth
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Finding our own energy
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Where do you get your motivation: what do you feed on?
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IBM and the Volunteer Paradox
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The construction of Notre-Dame Cathedral, according to Charles Peguy
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At the end of the day….. achieving goals with integrity of values and for the right reasons
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Reminder
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An action you remember for your action plan?
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Quiz 3: Motivation and Lasting Contribution
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Final Quiz – Module 5
Congratulations
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Congratulations
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